IdaBook

Legal

Terms of Service

Last updated: July 12, 2026

These Terms of Service (“Terms”) govern your access to and use of IdaBook, operated by Mote Ventures LLC (“IdaBook,” “we,” “us,” or “our”), a directory that helps people across Idaho discover and contact local event vendors (the “Service”). By accessing or using the Service, creating an account, listing a business, submitting a request form, or contacting a vendor, you agree to these Terms. If you do not agree, do not use the Service.

1. Who we are and what we do

IdaBook is a discovery and lead-capture platform. We help customers find vendors and help vendors receive inquiries. IdaBook is not a party to any agreement between a customer and a vendor. We do not provide event services, do not employ or supervise vendors, do not guarantee any vendor’s availability, pricing, quality, conduct, licensing, insurance, or results, and do not take a commission on bookings made off-platform. Any contract, payment, deposit, cancellation, or dispute for event services is solely between the customer and the vendor. Pricing, packages, and promotional offers shown on profiles are provided by vendors for informational purposes and are not binding offers by IdaBook.

2. Eligibility and accounts

  • You must be at least 18 years old and able to form a binding contract to create an account or list a business.
  • You are responsible for the accuracy of the information you provide and for all activity under your account, including activity by anyone you invite to manage a vendor listing.
  • Keep your login credentials secure and notify us promptly of any unauthorized use. Browsing vendors and using a vendor's contact option do not require an account. Submitting an IdaBook-hosted request form also does not require an account.
  • We may refuse, suspend, or reclaim usernames or listings that are misleading, infringing, or inconsistent with these Terms.

3. Customer use

When you use a vendor's contact option on IdaBook (such as call, text, email, website, social link, or an external booking tool), you reach out to that vendor directly. We may record that a contact option was used to help vendors understand interest in their profile. When you submit an IdaBook-hosted request or quote form, you authorize us to store the information you provide and share it with that vendor so they can respond. You are responsible for the accuracy of what you submit and for evaluating, hiring, and contracting with any vendor directly. We encourage you to confirm pricing, availability, licensing, and insurance with the vendor before entering into any agreement. IdaBook does not guarantee that a vendor will respond, accept your inquiry, or perform any services.

4. Vendor terms

If you list a business on IdaBook, the following additional terms apply to you:

  • Accurate listings. You represent that you are authorized to list the business, that your profile information (including pricing, packages, offers, and contact details) is accurate and not misleading, and that you hold any licenses, permits, and insurance required to provide your services. You are solely responsible for updating your listing when information changes.
  • Your content. You retain ownership of the photos, text, video, offers, and other content you upload. You grant IdaBook a non-exclusive, worldwide, royalty-free license to host, display, reproduce, adapt for formatting, and promote that content in connection with operating, improving, and marketing the Service — including featuring your business in IdaBook emails, social posts, ads, and similar promotional materials where you have opted in or where the content is already public on your listing. You represent that you have the rights to the content you upload and that it does not infringe anyone else’s rights.
  • Offers and promotions. If you publish promotional codes, exclusive offers, or similar deals on IdaBook, you are solely responsible for honoring them and for any terms you attach. IdaBook is not responsible for redemption, pricing disputes, or fulfillment of vendor offers.
  • Third-party reviews and media. If you connect a Google Business Profile or upload profile video, you authorize us to display that content on your listing subject to the applicable third-party terms (such as Google's and our video host's). Displayed reviews and ratings come from third parties; we do not create or guarantee them and may refresh, cache, or remove them if they become unavailable or we believe they violate these Terms.
  • Responding to leads. You are solely responsible for how you respond to and handle customer inquiries and personal information you receive through the Service, and for complying with all laws that apply to your business, including consumer-protection, marketing, telemarketing, and privacy laws. Do not use customer contact details obtained through IdaBook for unrelated marketing without a lawful basis.
  • No lock-in. There are no long-term contracts, exclusivity requirements, or cancellation fees for free listings. You can hide or delete your profile at any time from your dashboard. Paid subscriptions are governed by the billing terms below.

5. Fees, paid features, and billing

  • Creating and maintaining a basic vendor listing is free.
  • Pro subscription. Optional paid features are available through a Pro subscription. Pro may include premium profile tools such as profile video, imported Google reviews, profile view analytics, and other features described at checkout or in your dashboard. Pricing, included features, and any promotional launch rate are shown before you subscribe. We never charge per-booking commissions on off-platform event payments.
  • Free trial and renewal. Where offered, Pro may include a free trial period. A valid payment method may be required to start the trial even when the trial itself is free. Unless you cancel before the trial ends, your subscription automatically converts to paid billing at the rate shown at sign-up and renews monthly until you cancel. We will provide reasonable notice before any trial converts to paid billing.
  • Managing billing. Payments are processed by Stripe, our third-party payment processor. By providing a payment method you authorize the applicable charges. You can update your payment method or cancel a Pro subscription through the billing management link in your vendor dashboard (Stripe's hosted billing portal). Canceling stops future renewals; access generally continues through the end of the current paid period unless stated otherwise at checkout.
  • Additional paid products. We may offer or introduce additional paid products — such as featured placement, lead-capture or request-form products, or higher tiers — with separate pricing and terms shown before purchase. Those products are optional. If we charge for leads or similar inquiry products, we will describe what counts as a billable lead, how disputes work, and any applicable fees at or before purchase. Fees for platform products are separate from any amounts customers pay vendors for event services.
  • Except where required by law or expressly stated at checkout, fees are non-refundable, including for unused time in a billing period after cancellation.
  • We may change our fees or paid features. We will give reasonable notice of changes that affect an active paid subscription. Failure to pay may result in suspension of paid features.
  • Launch and early-vendor rates. Any launch rate or early-vendor discount is a promotional rate that may be temporary. Where we offer early vendors an ongoing discount, that discount applies relative to our standard pricing for as long as the subscription remains continuously active. Both standard pricing and the discounted rate may change over time, and we will give reasonable notice of any change that affects an active paid subscription.
  • Taxes may apply to your purchases. Where required, taxes will be calculated and collected by us or our payment processor.

6. Acceptable use

You agree not to:

  • Submit false, misleading, fraudulent, or spam content or inquiries, or submit fake leads or contact requests.
  • Post content that is unlawful, infringing, defamatory, harassing, discriminatory, or that violates someone else’s rights.
  • Impersonate another person or business, or misrepresent your affiliation, credentials, licensing, or insurance.
  • Scrape, harvest, crawl, or collect data from the Service except as expressly permitted, or use it to build a competing directory or dataset.
  • Attempt to gain unauthorized access to the Service, interfere with its operation, reverse engineer it except where permitted by law, or circumvent security or usage limits.
  • Use contact information obtained through the Service for unsolicited marketing or any unlawful purpose.
  • Upload malware or content that harms the Service, or use the Service in any way that could damage our reputation or expose us or others to liability.

We may remove content, refuse listings, and suspend or terminate accounts that we reasonably believe violate these Terms or harm the Service or its users. We may also limit features (including request forms and analytics) to address abuse or technical limits.

7. Intellectual property

The Service, including its design, software, and the IdaBook name and logos, is owned by Mote Ventures LLC and protected by intellectual property laws. Except for content you submit, we grant you a limited, revocable, non-exclusive license to use the Service for its intended purpose. You may not copy, modify, or create derivative works of the Service without our permission. If you send us feedback or suggestions, you grant us a perpetual, royalty-free license to use them without obligation to you.

8. Copyright complaints

If you believe content on the Service infringes your copyright, email us at support@idabook.app with a description of the work, the allegedly infringing material and its location, your contact information, a statement that you have a good-faith belief the use is unauthorized, and a statement under penalty of perjury that the information in your notice is accurate and that you are authorized to act. We may remove or disable access to material and, in appropriate circumstances, terminate repeat infringers.

9. Third-party links and services

Vendor profiles and the Service may link to or integrate third-party websites or services (such as vendor websites, social media, booking tools, Google business listings, payment processors, analytics, or ad platforms). We do not control and are not responsible for third-party content, products, or practices. Your use of third-party services is governed by their terms and privacy policies.

10. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure; that listings, reviews, analytics, or lead volume will be accurate, complete, or useful; or that any vendor or customer is suitable, reliable, licensed, insured, or trustworthy. You use the Service and engage any vendor or customer at your own risk. Some jurisdictions do not allow certain disclaimers; in those places, the disclaimer applies to the fullest extent permitted.

11. Limitation of liability

To the fullest extent permitted by law, Mote Ventures LLC and its owners, officers, employees, agents, and providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or relating to your use of the Service or any interaction or transaction between a customer and a vendor — whether based in contract, tort, strict liability, or otherwise, even if we have been advised of the possibility of such damages. To the fullest extent permitted by law, our total liability for any claim relating to the Service will not exceed the greater of the amounts you paid us for the Service in the twelve months before the claim or one hundred U.S. dollars ($100). These limitations apply even if a remedy fails of its essential purpose.

12. Indemnification

You agree to indemnify, defend, and hold harmless Mote Ventures LLC and its owners, officers, employees, agents, and providers from any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of your use of the Service, your content, your listings or offers, your handling of customer information, your violation of these Terms, or your violation of any law or the rights of a third party, including any dispute between a customer and a vendor.

13. Termination

You may stop using the Service at any time. Vendors can hide or delete their profile from the vendor dashboard. To delete a customer account, email us at support@idabook.app. We may suspend or terminate your access at any time if you violate these Terms, fail to pay amounts owed, or to protect the Service or other users. Upon termination, your right to use the Service ends, though we may retain certain information as described in our Privacy Policy. Sections that by their nature should survive termination — including content licenses for content already used in marketing, disclaimers, limitation of liability, indemnification, and governing law — will survive.

14. Governing law and disputes

These Terms are governed by the laws of the State of Idaho, without regard to its conflict-of-laws rules. Before filing a formal claim, you agree to try to resolve the dispute informally by emailing support@idabook.app and allowing us 30 days to respond. If the dispute is not resolved, you agree that the state and federal courts located in Ada County, Idaho will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and you consent to personal jurisdiction there. To the fullest extent permitted by law, you may bring claims only in your individual capacity and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding.

15. General

  • These Terms, together with our Privacy Policy and any product-specific terms shown at checkout, are the entire agreement between you and us regarding the Service and supersede prior agreements on that subject.
  • If any provision is found unenforceable, the remaining provisions will remain in effect.
  • Our failure to enforce a provision is not a waiver of our right to do so later.
  • You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, corporate reorganization, or sale of assets.
  • We are not liable for delays or failures caused by events beyond our reasonable control.
  • The Service may change over time. We may add, modify, or discontinue features without liability, except as required for active paid subscriptions under Section 5.

16. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. If we make material changes, we will take reasonable steps to notify you (for example by email or a notice on the Service). Your continued use of the Service after changes take effect means you accept the updated Terms. If you do not agree, stop using the Service and, if applicable, cancel any paid subscription.

17. Contact us

Questions about these Terms? Email us at support@idabook.app. See also our Privacy Policy.